Apple has now announced a voluntary recall of a limited number of older generation 15-inch MacBook Pro units which contain a battery that may overheat and pose a safety risk. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number. This is addition to an issue with the batteries in non Touch Bar 13” MacBook Pro laptops manufactured between October 2016 and October 2017. We have all the details…
15” MacBook Pro
Apple is asking customers to stop using affected 15-inch MacBook Pro units. Customers should visit a dedicated page on the Apple website for details on product eligibility and how to have a battery replaced, free of charge.
To confirm which model you have, choose About This Mac from the Apple menu () in the upper-left corner of your screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer's serial number on the program page to see if it is eligible for a battery replacement. Eligible customers can get an affected 15-inch MacBook Pro battery replaced, free of charge.
If your laptop is part of the recall, you can take it to an Apple Authorized Service Provider or an Apple Retail Store, or you can contact Apple Support to arrange mail-in service via the Apple Repair Center. According to Apple’s support document, the service may take up to two weeks.
MacBook Pro 13” Non Touch Bar MacBook Pro
Apple have identified an issue with the batteries in non Touch Bar Macbook Pros manufactured between October 2016 and October 2017. It’s not a safety issue but can cause the battery to swell and is still significant enough for Apple to offer free replacement if your Macbook Pro was made between these dates and is one of the affected computers.
To find out whether your Macbook Pro is affected and qualifies for a free replacement check this page on the Apple website.
You’ll need to provide your Macbook Pro’s serial number. You can find it on the underside of your computer or in System Preferences - About This Mac in the Overview tab.
If you qualify for a free replacement you can take your computer to an Apple store or contact Apple to arrange shipping to a repair centre.