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The Love-Hate Relationship with iLok and PACE in the Music and Post-Production World

The Protection Imperative

Software protection mechanisms are hardly a new concept, yet they remain a point of contention among both producers and developers. The idea is straightforward enough: safeguard the intellectual property of the software to encourage further innovation and sustain a profitable business model for the developer. Herein lies the role of iLok and PACE, two names that anyone involved in digital audio workstations (DAWs) and plug-in ecosystems will recognize.

Protection Mechanisms

Software protection exists in a variety of configurations:

  1. Serial Numbers: A straightforward method where a unique identifier unlocks the software's full capabilities.

  2. Online Activation: This requires an internet connection for initial authentication, posing challenges for those without reliable connectivity or those running air-gapped systems.

  3. USB Dongles: Physical keys, such as iLok, must be connected to the user's computer.

  4. Cloud-Based Verification: This requires a live internet access to validate the software's legitimacy. No internet, no usable software.

  5. Machine-Based Authorisation: The software is uniquely tied to the hardware ID of a specific computer.

The Prevalence of iLok in Audio Software

iLok enjoys a near-monopoly in the audio software sector due to its effectiveness in deterring piracy. Its dual-approach system, combining hardware and cloud-based security, especially appeals to software vendors and makes the end user's experience as painless as possible. Moreover, a single iLok key can hold multiple licenses, making it easier for professionals to transition between different workstations.

What's often misunderstood about iLok is the versatility it offers. iLok provides three distinct types of activation…

  1. dongle-based

  2. machine-based

  3. cloud-based

Each comes with its own set of advantages and drawbacks, and contrary to popular belief, it's not PACE that dictates which method a user can choose from. Instead, that choice is in the hands of the software developers who use iLok for their license management. 

Dongle-Based Activation

This is the original iLok method, the one most people picture when they hear the term. Your software licenses are stored on a physical USB dongle. If you frequently switch between multiple machines or travel regularly for work, a dongle provides the most flexibility. It also makes users anxious at the risk of losing a small item that is effectively worth the value of all the software licenses held on it.

Machine-Based Activation

Machine-based activation is a convenient alternative for users who prefer not to rely on a physical device. In this scenario, the license is tied directly to a computer's hardware. This approach reduces the chances of misplacing a physical dongle but sacrifices some of the portability offered by the dongle-based method.

Cloud-Based Activation

Cloud-based activation is the most recent addition to the iLok portfolio. It stores licenses on the cloud, enabling access from any device with an internet connection. This is a dream come true for those who want the best of both worlds: the portability of dongle-based activation and the convenience of machine-based activation. However, you do need a reliable internet connection, which can be a drawback in certain scenarios.

The Developer's Choice

So, why doesn't every piece of software offer all three activation methods? Simple: the choice lies with the software developers. They decide which activation methods to implement based on their assessments of security, usability, and customer needs.

This is a critical distinction. It's easy to lay all praise or blame at iLok's doorstep, but in reality, iLok simply provides the tools. How these tools are implemented is up to the individual developers. If you find that your go-to DAW or plug-in only offers dongle-based activation when you'd prefer a cloud-based solution, that's a decision made by the developer, not by PACE or iLok.

The Price of Security

Though useful, iLok comes with its share of drawbacks. One of the most immediate is the additional cost. Even with an entry-level version, you're looking at an outlay of around $50. For an industry professional, this might be a drop in the bucket. Still, for a novice producer working from a bedroom setup, it can feel like an unfair barrier to entry, especially if they only use one plug-in or DAW that requires an iLok dongle.

Another factor is that a dongle takes up a USB extra slot. If one is using an Apple laptop, then USB ports aren't abundant these days. It can often mean the need for a USB hub. When travelling, all these things can be considered an annoyance.

Dongles sticking out of computers also create a possibility of them being caught by someone walking past. This could damage the dongle, knock the laptop off a desk and damage it too. This is a possible point of failure that, whilst a small risk, shouldn't be ignored. As a result, iLok offers a short USB lead to reduce this risk.

The physical nature of iLok also leaves it vulnerable to loss or theft. In a professional setting, misplacing an iLok could bring an entire project to a screeching halt. It's also possible to damage an iLok dongle. Whilst the latest version of the iLok dongle is made of much stronger metal than its plastic predecessors, it is still not indestructible. This isn't just inconvenient; it could also mean thousands of dollars in lost productivity while scrambling to get replacement licenses or a new iLok.

However, the physical presence of iLok offers a dependable, offline method of license management, which is especially useful when working in locations with unreliable internet connections.

In addition, despite the major inconvenience of approaching each developer individually to ask for a replacement iLok license following the loss of an iLok dongle, iLok offers Zero Down Time, which, for a small annual fee, reduces the time without your tools to around 30 minutes. Check out Mike Thornton's article What Do I Do If My iLok Is Broken, Lost Or Stolen? to learn more about how ZDT helps when you break or lose your precious iLok.

How Do You Prefer To Use iLok

We discussed the various ways to use iLok on the team; some preferred the dongle, while others preferred the cloud version. All citing the pros and cons of each method. What about you?

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Learn More About iLok

If you would like to learn more about how to use an iLok, then check out our dedicated iLok Resources page. This page is especially useful if you have never used an iLok before; you will need to buy an iLok, create a free iLok account and transfer the iLok license onto your iLok or computer.

Room for Improvement

While iLok and PACE provide an essential service, they could improve the user experience in several ways. One area is the 'Zero Downtime' service. While it's designed to offer some peace of mind, it could be further streamlined. For instance, it might help to have more immediate options for license recovery without needing to wait for customer service responses.

Another potential improvement could be a 'Find My iLok' feature, using GPS or other tracking services to help locate lost dongles. This would relieve the stress of a lost iLok and add another layer of security to the device. A possible workaround might be to attach an Apple Airtag to the iLok and use Apple's 'Find My' service.

In larger studios, where multiple producers and engineers might share equipment and software, iLok is a centralized license repository, making management easier for IT staff. Conversely, indie musicians who may only need a couple of plug-ins find the financial and logistical barriers frustrating, wishing for a more flexible and less expensive system.

What do you think?

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